AOM Branch Ops Mgt Fuzhou SD HSBC China : 00004RSA
说明
HSBC Technology and Services (HTS)
HSBC Technology and Services is a pivotal part of the Group, responsible for seamlessly integrating technology platforms and operations with the aim of redefining customer experience and driving down the unit cost of production. Providing solutions that connect people, devices and networks across the globe, the function combines domain expertise, process skills and technology to deliver unparalleled business value, quickly addressing market changes and facilitating the development of profitable customer relationships to keep HSBC ahead of the competition.
We are currently seeking an experienced professional to join our team.
In this role, you will:
To ensure the successful implementation of business strategies by managing, directing, and motivating branch operation and counter service teams (including in-city and cross-city sub branches which is under own management) to provide efficient customer services (and coordinating sub-branches) by well balancing between service and risk control.
Lead and manage branch operation and counter service team to deliver efficient and cost effective operations and support, provide high level service standards to internal and external customers and control operational and compliance risks. Deliver sustainable cost savings and drive add value initiatives to support business functions in achieving their business goals, which is align with GSD’s target as business aligned customer service organization.
资历
To be successful in the role, you should meet the following requirements:
Bachelor degree or above(recognized by the state);
At least 5 years’ experiences in operation management;
Good understanding of local rules and regulations and internal guidelines;
Excellent management and leadship skills, strong in communication;
High sense of risk control and customer service
You’ll achieve more when you join HSBC.
www.hsbc.com.cn/careers
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by HSBC Bank (China) Company Limited
工作领域 : 运营
主要地点 : Asia Pacific-中国-福建-福州
编制 : 全职 班次 : 白班
职位发布 : 2014-9-15, 下午02:24:57
结束发布日期 : 2014-10-14, 下午11:59:00
